Specialized human teams handle your brand's social presence, ensuring rapid, on-brand engagement across all platforms.
DM Sales Triage
24/7 Comment Moderation
Helpdesk Sync & Escalation
Convert product inquiries into purchases. Our specialists engage with potential buyers directly, answering questions and guiding them to checkout.
Protect your brand reputation and community. We filter spam, manage negative sentiment, and engage positively around the clock.
Seamlessly integrate with Gorgias/Zendesk. VIP issues are tagged and routed to your internal team, maintaining workflow.
Your Helpdesk, Supercharged
Custom Escalation Paths
Define VIP customer criteria, urgent issue types, and specific brand tone guidelines. Our team follows your playbook precisely.
Gorgias & Zendesk Integration
We plug directly into your helpdesk, tagging conversations, logging customer data, and escalating complex issues based on your custom rules.
Audit Your Social Inboxes Today
Unanswered DMs are lost revenue. Let's assess your current social support coverage and identify immediate opportunities for conversion.